With the travel restrictions placed upon engineers, we are available to provide remote guidance technical support to existing and new customers who require assistance.
We understand the challenges faced by vessel owners and ship management companies. When you have an onboard failure, you need solutions fast. By using our shore-based experts we can provide remote guidance on repairs and service interventions that can remedy the problem using your local technician or ship’s crew.
Stone Marine Services can provide remote guidance for service repairs where access is difficult for engineers or time is in short supply. This new service is a valuable link between getting solutions fast and maintaining continuity.
Services we can assist with:
- Controls
- Steering Gear
- Thrusters and CP Propellers
- Marine Stern-Tube Seals
- Deck Machinery
- Spare Parts
What are the benefits?
- Fast-tracked Service Support
- Remote Technical Advice from Shore-based Experts
- Reduced Cost and Downtime
How does it work?
Contact remoteguidance@stonemarineservices.com to log your enquiry.
We will then determine the guidance needed to assist with your service repair. We have skilled experts in controls, electrical and mechanical repairs.